COVID-19 Frequently Asked Questions

  • For more information on COVID-19 and how to minimize the spread of infection visit the University's page here.

  • If you are sick, or you or a close contact may have been exposed, call University Health Service at 585-275-2662 for guidance.

This section pertains to the School of Nursing’s operating schedule for the fall semester. For more information on the University of Rochester's plans for operations, please visit the Univeristy's Restart and Recovery website here

Prospective Students FAQs

Accepted APNN Summer Cohort Student FAQs



Is the school open? Can I come to Helen Wood Hall?

The University of Rochester School of Nursing remains open, but students are not permitted in Helen Wood Hall until further notice, in accordance with statewide recommendations for reducing the spread of COVID-19. Social distancing is one of the most effective tools we currently have, and limiting visitors and students congregating at the School of Nursing will greatly reduce our risk of further spreading the virus.

What is happening for fall semester?

For the safety and well-being of our students, faculty, and staff, we will continue offering instruction online for all programs in the fall 2020 semester. Lab and clinical coursework will be held in-person, in small numbers and with appropriate precautionary measures and social distancing. We have been continuously monitoring data and guidelines surrounding community health throughout the COVID-19 pandemic, and will continue to inform our academic planning for future semesters according to national, state, and local recommendations.

What should I expect? How will this experience differ from attending traditional in-person classes?

The School of Nursing has taken several initiatives especially over the past few years to integrate and optimize technology at every educational level. These initiatives predate the current pandemic, social distancing guidelines, and resulting distance learning models adopted by most institutions. Our faculty and current students are prepared for this continued delivery format, and we are confident that our incoming students will be successful, especially with the support of our distinguished faculty, instructors, and resources. 

Will clinicals continue?

At this time, we are not anticipating interruptions to clinical site access, so clinical immersion and precepted clinical experiences are expected to take place as usual. Additionally, we are taking all necessary precautions to ensure that our skills, simulation, and health assessment labs can continue safely and effectively in-person. This means converting classroom space, reducing lab capacity, and increasing screening and sanitation in compliance with infection control and social distancing guidelines. Most labs will be held in small groups of 8-10. We recommend that students reach out to their course instructor for specific lab details and requirements.

What resources are available for students?

The School of Nursing will continue to offer student resources, including library and CAPS resources, on a virtual basis. In addition, our students uniquely benefit from the support of our multidisciplinary Education Innovation Team (EdIT). This team, comprised of instructors and instructional designers, is guided by educational research and continuous quality improvement and dedicated to ensuring that our school implements best practices in teaching and learning. With expertise in course development, curriculum design, experiential learning, and educational technology, our EdIT members serve as a unique resource across our various modes of teaching and learning, working closely with instructors to ensure our mission remains the center of our curricular goals, learning outcomes, and teaching methods, and providing collaborative tools and educational resources proven to prepare our students for success in their programs and careers.

Does this affect my travel or living arrangements for fall?

Residential requirements depend on each program and course schedule. For some programs, in-person lab and clinical assignments begin sooner; for others, those in-person components do not begin until later in the fall or even spring semester, or will be entirely virtual. We recommend that students schedule a time to talk with their advisors to fully understand their residential requirements for the fall semester and understand and comply with any federal, state, and local travel advisories and/or restrictions.

I’ve never taken an online class before. What do I need to know? 

Many of our students are digital natives, but they may not be as comfortable using technology in an educational setting as they are for social or other personal pursuits. Here are some general tips to help you adjust to the online setting:

  1. Make sure you are in a quiet room and won’t be disturbed while class is in session. (Thank your family and friends in advance for this!)
  2. Sign on 15-20 minutes before the session begins to test your audio and video
  3. Use headphones or turn your mic off if you are not talking to limit the amount of background noise.

We use Zoom videoconferencing software, which we expect will be very easy for students to use. If you have any difficulty, the following links may be helpful. You may contact our ITS Help Desk at 585-275-7500 or email

Zoom “Getting Started” -

YouTube tutorials -

Zoom knowledge base -

Will I be able to graduate?

Your road to graduation will not be adversely affected by these outside events. We will continue to support and advance your continued academic progression and ensure that students have every opportunity to meet all necessary graduation requirements. Though we may make changes in course format, testing, or grading, the quality and depth of knowledge offered to students will be maintained and student services will continue.  

I am a University of Rochester employee and currently enrolled in a program at the SON, but I've been furloughed. Do my tuition benefits still apply?

According to the University policy guide, tuition benefits for a staff member who has met service requirements prior to layoff can be claimed during layoff as though the individual were actively at work. UR employees should verify their eligibility through the Office of Total Rewards, as each person's situation may be different.

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How does this affect my application status?

The Admissions team and faculty program directors are working closely to continue thoughtful review of applications for the spring 2021 semester, including interviews which will be conducted via Zoom videoconferencing software. If you do not have access to a device which supports Zoom video conferencing, you will be welcomed to interview by phone, instead. The Admissions Office will continue to be available by email and phone with questions or concerns in scheduling. Please contact the Admissions Office with any questions or concerns regarding your application or interview format.

I'm not able to receive/send official transcripts from my previous institution. Can I send unofficial transcripts? 

The University of Rochester School of Nursing will accept unofficial transcripts for file evaluation for the spring 2021 semester. Upon matriculation, you will be required to submit official transcripts to us as you are able, but no later than two weeks following the first day of classes, to maintain your matriculation status. You may upload copies of your unofficial transcripts through your application portal. Please upload each school’s transcript as its own file as an “Unofficial Transcript.”

What implications will P/F grading or other changes to grading policies due to COVID-19 have on my transcript and application?

Many colleges and universities have changed their grading policies, which we understand may affect prospective students’ cumulative GPAs. In accordance with the University’s position, we encourage applicants to include in their personal statements special circumstances as well as achievements that may not be apparent due to these modified grading policies. We will consider all of these factors as we evaluate applications.

Can I still meet with counselors/faculty?

The School of Nursing will continue to offer “Personal Virtuals," or virtual visits wherein we leverage Zoom videoconferencing technology to conduct our traditional campus visits. Video stream of the session will be available, and while our Admissions team will be on camera, you will not be required to activate your webcam functionality to participate.

I am scheduled for an interview but am also on-call to help fight COVID-19 spread in my area. Can I reschedule an interview, if needed?

Absolutely. Many of our applicants are being deployed to address the spread of COVID-19, and the admissions committee understands the need for flexibility. If possible, please send an email to with any rescheduling needs, and the admissions team will be happy to assist. Additionally, if you find your work schedule is not compatible with the available interview schedule, please send us a note and we will work to accommodate your schedule.

Will this change the timeline for decisions? 

We will continue to review applications in the quickest manner possible, and you will retain access to your applicant portal to manage your application, view the status of application materials, and receive admissions decision updates. Our Admissions team is still accessible virtually, and by phone, and is happy to provide additional updates to you regarding your application file upon request. 

Should I plan to come to campus for the spring 2021 semester?

Current restrictions apply for the fall semester. As new information arises, we will assess and announce any changes our community can expect regarding class delivery format and business operations as soon as possible. You can expect to hear updates as they become available via email from the Admissions Office, and on this COVID-19 FAQ webpage. 

I am a University of Rochester employee and intending to enroll in a program at the SON, but I've been furloughed. Would my tuition benefits still apply during my furlough?

According to the University policy guide, tuition benefits for a staff member who has met service requirements prior to layoff can be claimed during layoff as though the individual were actively at work. UR employees should verify their eligibility through the Office of Total Rewards, as each person's situation may be different.

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I deferred to fall 2020 or spring 2021. When will I receive updates about my next steps?

Once you have confirmed your decision with the Admissions Office, you will receive all necessary updates and instructions corresponding to your new entry semester.

How does this affect my University housing arrangements?

If you have questions about University housing or deposit fees, or need assistance with off-campus housing, please contact the Office for Residential Life and Housing Services at, or (585) 275-3166.

What happens to my deposit?

Your deposit will be applied to whichever semester you decide to enroll, whether fall 2020 or spring 2021.

I was accepted to the Accelerated Master’s program. How does this affect me?

We typically do not enroll our Accelerated Master’s students in the fall semester, but we will support any admitted Accelerated Master’s student from the summer 2020 semester to the fall 2020 semester upon request.

What does this mean for my scholarship award?

Scholarship awards will be maintained for those who intended to enroll with us for summer, and will be applied to whichever semester you choose to enroll, whether fall 2020 or spring 2021.

What does this mean for my other financial aid?

For questions about your financial aid, please contact our financial aid counselor Kendall Knight at (585) 275-3226 or

What should I do about my travel arrangements?

If your travel is an issue, please contact the Admissions Office to let us know your status. Call us at (585) 275-2717 or (585) 275-2375, or email us at

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For any questions about your deferral, please contact the Admissions Office at (585) 275-2717 or (585) 275-2375, or via email at Or you may contact Dean Kathy Rideout directly at

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