Center for Lifelong Learning

Care Manager Education Program

Care managers are a vital part of an interdisciplinary health care team. They are clinical leaders, educators, and above all, patient advocates. Care managers contribute to improving both the quality and the continuity of care for patients — particularly those with chronic conditions. Their mission is to reduce the stress and financial burdens of health care by reducing unnecessary hospital readmissions, and providing the access, education, and support vital to keeping people healthier, longer.

Their approach? Care managers work with the patient to assess their health, establish goals and a plan of care, and work with the health care team to implement the care plan as well as manage and monitor the ongoing provision of care.

The Care Manager Education program from the UR School of Nursing is a 100 percent online certificate program designed for nurses or other health professionals currently working in a care manager capacity, or aspiring to enter this growing field. Care managers work in a variety of settings, including a doctor’s office, hospital, skilled nursing facility, home health care agency or other setting.

Through self-paced online coursework and interactive discussions, you will learn:

  • the care management role
  • the importance of outcome metrics
  • to utilize evidence-based practice to manage transitions and plan care
  • interprofessional communication skills and the impact on patient safety
  • how to work in and lead teams
  • the Self-Determination Theory of motivation and how to apply it when working with patients
  • to assess and plan individualized education for patients with differing backgrounds and levels of health literacy
  • current trends and expectations for ongoing development as a professional care manager

How to Apply

Register online today

The University of Rochester Center for Nursing Professional Development is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

Application Deadlines

The Care Manager Education Program has rolling admissions. Enroll any time you want and complete the coursework at your own pace.

Program Costs

Tuition for the online Care Manager Education Program is:

Program Duration

Varies according to each student - you set your own pace. The course is designed to take about 30 hours.

Contact Hours Provided

30 Nursing Contact Hours will be available upon completion of the program.

The University of Rochester Center for Nursing Professional Development is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

What You Can Do with a Care Manager Certificate

Graduates of the Care Manager Program work in a variety of health care settings as:

Care Manager
Care Coordinators
Case Managers
Nurse Navigators
Transition Couches
Discharge Coordinators
Data Coordinators
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It’s a very dynamic, independent and creative role.
Trish Edd, MS, RN,
Clinical Care Manager at the Olsan Medical Group at Clinton Crossings