Care Manager Education Program
Care managers are a vital part of an interdisciplinary health care team. They are clinical leaders, educators, and above all, patient advocates. Care managers contribute to improving both the quality and the continuity of care for patients — particularly those with chronic conditions. Their mission is to reduce the stress and financial burdens of health care by reducing unnecessary hospital readmissions, and providing the access, education, and support vital to keeping people healthier, longer.
Their approach? Care managers work with the patient to assess their health, establish goals and a plan of care, and work with the health care team to implement the care plan as well as manage and monitor the ongoing provision of care.
The Care Manager Education program from the UR School of Nursing is a 100 percent online certificate program designed for nurses or other health professionals currently working in a care manager capacity, or aspiring to enter this growing field. Care managers work in a variety of settings, including a doctor’s office, hospital, skilled nursing facility, home health care agency or other setting.
Through self-paced online coursework and interactive discussions, you will learn:
- the care management role
- the importance of outcome metrics
- to utilize evidence-based practice to manage transitions and plan care
- interprofessional communication skills and the impact on patient safety
- how to work in and lead teams
- the Self-Determination Theory of motivation and how to apply it when working with patients
- to assess and plan individualized education for patients with differing backgrounds and levels of health literacy
- current trends and expectations for ongoing development as a professional care manager
How to Apply
The University of Rochester Center for Nursing Professional Development is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.