Students
Information Technology Services (ITS) at the School of Nursing offers equipment, software, facilities, and training to support our students.
For further assistance:
Help Desk: 585-275-7500
Email: SON ITS Help
- Accounts & Passwords:
- Active Directory (Computer & URMC email access)
- NetID (HRMS, Blackboard)
- Box Cloud Storage:
- Create an account and get started with Box by requesting help (SON ITS will need to create an account for you)
- Learn how to use and install Box.
- If you need to keep local copies of Box files, request help to learn more about setting up Box Sync vs. Box Drive.
- Additional support, tutorials, FAQ
- Email Support:
- Set up email on your mobile device
- Set up email on your iPhone or iPad using the built-in app.
- Download the Outlook App and email SON Help with questions.
- Correct email functionality on your mobile device
- Correct email functionality on your iOS device or email SON Help.
- If you were not able to restore your iOS device from a previous backup, you will need to reload the SON profile. Using your iOS device, go to son.rochester.edu/ipod/setup
- Set up email on your mobile device
- Blackboard
- Hardware & Software Required for Students
- Office 365
- Students can download Microsoft Office on up to five computers or devices, either University or personally owned.
- To request a conference room or meeting space, contact your program’s administrative assistant.
- The CERC offers an extensive collection of educational media, equipment, and technology resources for students as well as access to and assistance with the Computer Room, Viewing Room, and Skills and Sim Labs. Learn more or book a lab.
- UR Tech Store
- Map of SON Technology locations
- We recommend the use of Sophos anti-virus software for all students. There is a free home version (registration with Sophos required), which can be used regardless of your ongoing affiliation with the University of Rochester.