Faculty & Staff

Information Technology Services (ITS) at the School of Nursing offers equipment, software, facilities, and training to support faculty and staff.

Manage your accounts, request a conference room, or learn more about IT Services available below.

For further assistance:

Help Desk: 585-275-7500
Email: SON ITS Help

Accounts & Passwords:
Remote Access:
  1. Remote Access requires URMC Duo
    • You can set this up from an on-campus computer at https://duo.urmc-sh.rochester.edu
    • Otherwise, call the ISD Help Desk at 585-275-3200, option 3, and request a Duo Setup
  2. If you have a work-provided (managed) laptop, you can use Cisco AnyConnect VPN, which is installed automatically
  3. If you are using a personally owned computer, here are the tools you can use:
UR Remote Access VPN : (Not needed for most faculty/staff, unless there are River Campus, CIRC needs)
Map a Drive:

At the School of Nursing, most people have access to G Public and their H Personal Home Drive. To map an additional drive request help or learn how to map a drive on a windows or mac computer.

Box Cloud Storage:
Email Support:
Lecture Capture
Zoom Video and Web Conferencing
Office 365