Center for Lifelong Learning

Care Management Education program

The Care Management Education program is a complete online certificate program designed for nurses or other health professionals currently working in a care manager capacity, or aspiring to enter this growing field.

This program is designed to help you gain and refine the essential knowledge and skills necessary to work in a doctor’s office, hospital, skilled nursing facility, home health care and other settings. 

Why Take This Program?

The program consists of 10 modules, each covering an essential aspect of the care manager role. To complete the program, take one module at a time, or all 10. Those who complete all 10 modules will receive an Advanced Certificate of Completion in Care Management.

The series of modules provides nearly 70 continuing education credits (CNE, SW), which may also be applied to maintaining care manager national certification.

In each module, there are interactive lectures, video demonstrations, interviews with experts, reading assignments, and learning activities. Once you feel you have learned the material, you will take a short quiz to assess your learning before receiving the appropriate certificate.

Registration

Register for Care Management Education program and complete the coursework at your own pace. Employers wishing to purchase this training for employees should contact the Center for Lifelong Learning directly at (585) 275-0446.

General Registration

My Path (UR) Registration

Achieve (Highland) Registration

 (For technical or account-related questions when registering or accessing the course, please contact MyPath Support at mypathsupport@rochester.edu.)

Returning Users:

Login to the Course 

 

 

Program Costs

Purchase the full 10-module Care Management Education program or purchase the modules separately:

    Cost for the full program:

  • $495 for the general public
    $435 for employees of the UR Medical Center and affiliates
  • Cost per module:

  • $75 for the general public
    $65 for employees of the UR Medical Center and affiliates

Program Duration

Varies according to each student - you set your own pace. The program is designed to take about 68 hours for all 10 modules.

Modules

After completing this free introductory module to the 10 module Care Management Education Program Curriculum, learners will be able to describe the role of the care manager, identify key concepts related to care managers, and identify resources related to improving care for complex patients.

View Free Module

 

After completing this module, learners will be able to describe the factors shaping care management, including the Institute for Healthcare Improvement’s triple aim and the Affordable Care Act. Learners will be also able to explain benefits and steps to implement value based care in clinical practice.

Cost: $75, $65 for UR Medicine employees

Register for Module 1
8.3 nursing contact hours available
8.3 social work continuing education hours available

After completing this module, learners will be able to describe models of successful care management strategies including empanelment and risk stratification. Learners will be able to explain the effective use of data warehousing and dashboard tools, and the use of data for continuous quality improvement.

Cost: $75, $65 for UR Medicine employees

Register for Module 2
7.7 nursing contact hours available
7.7 social work continuing education hours available

After completing this module, the learner will be able to identify and describe strategies for care management, including Self-Determination Theory, motivational interviewing, and helping patients with self-management.

Cost: $75, $65 for UR Medicine employees

Register for Module 3
7.2 nursing contact hours available
7.2 social work continuing education hours available

After completing this module, learners will be able to describe major social determinants of health and how they impact health outcomes. Learners will also be able to describe how an awareness of health literacy and development of cultural humility can improve health outcomes in diverse communities.

Cost: $75, $65 for UR Medicine employees

Register for Module 4
7.8 nursing contact hours available
7.8 social work continuing education hours available

After completing this module, learners will be able to describe the nurse’s enhanced role on the primary care team as they collaborate to manage complex chronic illness. They will also be able to describe evidenced based practices for patient education, including the selection of appropriate educational materials appropriate to a range of health literacy levels.

Cost: $75, $65 for UR Medicine employees

Register for Module 5
5.4 nursing contact hours available
5.4 social work continuing education hours available

After completing this module, learners will be able to describe models of successful care management strategies including empanelment and risk stratification. Learners will be able to explain the effective use of data warehousing and dashboard tools, and the use of data for continuous quality improvement.

Cost: $75, $65 for UR Medicine employees

Register for Module 6
5.6 nursing contact hours available
5.6 social work continuing education hours available

After completing this module, learners will be able to apply evidence-based practices to plan transitions of care for patients with a variety of health care needs.

Cost: $75, $65 for UR Medicine employees

Register for Module 7
7.5 nursing contact hours available
7.5 social work continuing education hours available

After completing this module, learner will be able to describe principles of best practice for interprofessional teamwork, communication, and leadership and discuss how the TeamSTEPPS framework can support development of the skills needed to perform successfully in interprofessional teams.

Cost: $75, $65 for UR Medicine employees

Register for Module 8
6 nursing contact hours available
6 social work continuing education hours available

After completing this module, learners will be able to describe the nurse’s enhanced role on the primary care team as they collaborate to manage organizational change with the goal to achieve population health transformation.

Cost: $75, $65 for UR Medicine employees

Register for Module 9
7.5 nursing contact hours available
7.5 social work continuing education hours available

After completing this module, learners will be able to identify and describe strategies to continually develop as a professional care manager, including reflective practice, ethical conduct, certification, and stress management.

Cost: $75, $65 for UR Medicine employees

Register for Module 10
5 nursing contact hours available
5 social work continuing education hours available

 

Continuing Education Hours & Accreditation

Nursing contact hours are made available through:

The University of Rochester Center for Nursing Professional Development is accredited with distinction as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

ANCC LogoCenter for Nursing Professional Development

Social work continuing education hours are made available through:

University of Rochester Medical Center, Center for Experiential Learning is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers #0005.

Contact hours for the CMCN credential:

The American Board of Managed Care Nursing has pre-approved the University of Rochester's Care Management Education program for CMCN recertification credits.

 

What You Can Do with an Advanced Certificate of Completion in Care Management

Graduates of the Care Management Education program work in a variety of health care settings as:

Care Manager
Care Coordinators
Case Managers
Nurse Navigators
Transition Coaches
Discharge Coordinators
Data Coordinators
Customer image
It’s a very dynamic, independent and creative role.
Trish Edd, MS, RN,
Clinical Care Manager at the Olsan Medical Group at Clinton Crossings
I fully believe that the principles and information in the [Care Management] course are right on.
Jennifer DeMarco, RN, CCM, Pulmonary/Critical Care Medicine project nurse at the University of Rochester Medical Center
As a certified case manager I believe this course provides an excellent amount of information about working collaboratively with patients. This is a beneficial program whether you are new to care management, want to get an understanding of what a care manager does, or you have been doing care management for a while.
Angela Young-Stevenson, LMSW, CCM, social work care manager within rural practices
The course offered many resources that I have bookmarked or downloaded for continued reference. Overall, the message was repeated loud and clear that our health care system needs an over haul. The care manager is a part of the new whole. Content was timely, easy to understand and fit well into the life of a full time working nurse.
Jean Jackson, RN care manager at Canandaigua Family Practice