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Out of the box, Macs cannot play Windows Media Player files. A converter (called Windows Media Components for QuickTime or Flip4Mac) is available from Telestream (click "Free Download Now") or through Microsoft's Download Center (click "Download"). Both should be free; there are commercial versions that cost money available, but these should not be necessary.

After downloading and running the installer, please log out and log back in (or reboot your computer).

Some students report difficulty opening Bates or Mosby skills videos directly from the website -- it may work more easily to download the video content to your laptop (Ctrl-click and Save Link As...) and then watch the local copy.

ITS Assistance

Helpdesk: 275-7500 (x5-7500)

Computer/iPad support and questions:


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