Online Care Management Education Program

Learn the fundamentals of care management to better serve your patients. The Care Management Education program awards proof of completion.

Overview

The Care Management Education program is designed for nurses or other health professionals working in a care manager capacity, or aspiring to enter this growing field. Learn about the care management role over a series of four online modules designed by University of Rochester faculty:

• The Business and History of Care Management: Discover the history of the care manager role and how it has evolved to meet the changing needs of patients and communities
• Care Manager Priorities: The Nuts and Bolts of Care Management: Explore how care managers support patients through transitions in care, manage chronic and complex conditions, and address social determinants of health
• How Do We Deliver Care? Optimizing Person and Family-Centered Care: Learn how care managers drive meaningful change through person- and family-centered care, motivational interviewing, and team-based approaches
• Putting It All Together: How Lifelong Learning and Reflective Practice Makes Us Better Care Manager: Explore how care managers strengthen their skills and elevate their impact with national certification, ethical practice, and professional boundaries